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Speaking Time by Participant
Mohammad Alazzouni
~9 min
Conversation Timeline
0:005:0010:0015:0020:0025:0030:0033:00
Participants
Max Votek (strategy)
Mohammad Alazzouni (delivery lead)
Max Shevchenko (SPIFF config)
Taras (facilitator)
Max Solovyov (PM)
Kevin (SPIFF platform)
Key Takeaways
- SPIFF plans, quotas, and rules were successfully built in demo org via Claude Code — first end-to-end AI-assisted config
- Designer component is broken on the demo org (Salesforce ticket raised) — blocking full validation by Valeria
- Demo/training org has inherent limitations (predefined data sources, locked objects) — team needs a working sandbox or clean org
- Intake guide template is MVP-ready but feedback process needs refinement (dedicated comments column added)
- Org Diagnostics explored by Max Shevchenko — "quite impressed" with Claude as consultant support tool, potential for United Way
- Nastia Vujovic used Claude to auto-answer a client questionnaire — described as "really impressive"
- Claude Design (Anthropic) maxed out a Max plan in 15 minutes — token consumption warning for the team
- Max Votek introduced progress tracker framework — asking team to assess every meeting against workstream metrics
- Team agreed to keep 2x 30-min meetings per week, separate deep dives for specific topics
Workstream Assessment
1. Team Adoption
People actively using AI tools
4/10
Not started
Early
In progress
Mature
Several individuals experimenting, but adoption is not yet team-wide.
Max Shevchenko actively using Claude Code for SPIFF config and org diagnostics. Mohammad Alazzouni iterating on intake templates with AI. Nastia Vujovic used Claude for questionnaire automation. Max Votek running personal activation sessions (Alex Pasco, Max Solovyov). Claude Design tested but hit token limits immediately. Kevin has not yet engaged with AI tools.
"I am working on the Claude adoption... we had a session with Alex Pasco, with Max Solovyov... many other people who can do stuff on their own" — Max Votek
"I pretty much impressed myself" — Max Shevchenko on org diagnostics with Claude
2. Knowledge Base
MD files, GitHub repo, reuse
3/10
Not started
Early
In progress
Mature
Vision is clear, but no specific new MD files or GitHub contributions mentioned.
Mohammad Alazzouni is compressing knowledge into Claude Code instructions. The concept of centralized GitHub-based knowledge was reiterated. Max Votek asked team to start listing artifacts each meeting. No concrete new files, prompts, or standards were demonstrated or committed during this session.
"Mohammad Alazzouni already started to compress the knowledge... to make it digestible to Claude Code... instructions for the agents, let's list them because that's the artifact we need every meeting" — Max Votek
3. AI Workflows
Doc, config, test, implementation
4/10
Not started
Early
In progress
Mature
Configuration workflow showing real results. Documentation and testing workflows not yet started.
Claude Code successfully created plans, quotas, and rules in SPIFF — this is the most tangible AI workflow progress. Intake guide template is functional (MVP). Org diagnostics workflow emerging as a bonus. Technical/solution design document mentioned as next priority but not started. No testing workflow discussed.
"I have managed to build up the single plan, quotas, and the rules with correct formulas" — Max Shevchenko
"The next process here is the technical documentation... how can you build documentation for an end user" — Mohammad Alazzouni
4. UAT & Refinement
Feedback loop compression
2/10
Not started
Early
In progress
Mature
Validation blocked by broken demo org. Feedback process still messy.
Valeria cannot validate the SPIFF setup end-to-end because the designer is broken. Multiple feedback iterations on the intake guide made it "blurry" — the team realized they need a cleaner feedback process (dedicated comments column). No structured UAT workflow exists yet. Need a working org (sandbox or new training org) before real validation can happen.
"The more feedback we get, the more it gets blurry... we gotta try to keep it as clean as possible" — Mohammad Alazzouni
"Valeria is not in position to validate it fully on the SPIFF org... because we don't have all the functionality" — Taras
5. Role Compression
Fewer roles, broader coverage
3/10
Not started
Early
In progress
Mature
Conceptually understood but not yet measurable in practice.
Max Votek articulated the vision: traditional PM/solution lead/functional consultant roles compressing. Mohammad Alazzouni is acting as both requirements gatherer and pseudo-client manager with Valeria. Max Shevchenko wearing multiple hats (config + org diagnostics). Early signs of compression visible but no formal role redesign or documented reduction.
"We don't need the traditional heads like PM, solution lead, functional consultant... they're all being compressed. With Claude you can do a lot of things on your own" — Max Votek
6. Business Model
Fixed-price / outcome-based shift
1/10
Not started
Early
In progress
Mature
Not discussed in this meeting beyond the high-level vision.
No new pricing models proposed. No client proposals with revised structure. The scissors effect (cost down, output up, margin up) was restated as the goal but no concrete steps toward fixed-price or outcome-based engagements. This workstream needs dedicated attention in upcoming meetings.
"We want a new operating model where the cost is going down... and the margin and the output is going up" — Max Votek (vision only, no execution steps discussed)
7. PM & Tracking
Profitability, plan vs actual, forecast
3/10
Not started
Early
In progress
Mature
Progress tracker introduced. PM resource (Max Solovyov) engaged. Still no profitability or forecasting answers.
Max Votek introduced the Cloudflare-hosted progress tracker to measure meeting-over-meeting progress. Max Solovyov has delivery project context and raised Ruggwer/Salesforce collaboration status. Still cannot answer: profitability by project, planned vs actual, or forecasting accuracy.
"I want to ask to assess every meeting across these metrics and the progress to see how we progress" — Max Votek
"I have a context of delivery projects right now" — Max Solovyov
8. Agent Architecture
Specialized agent experiments
1/10
Not started
Early
In progress
Mature
Not discussed in this meeting.
No progress on specialized agents (documentation agent, customization agent, testing agent). No orchestration design. The team is still in the "learning by doing" phase with general Claude Code usage. Agent specialization remains a future workstream.
No direct evidence from this meeting. Focus was on individual tool usage rather than multi-agent architecture.
9. Accelerators
Packaged products (e.g. territory mgmt)
5/10
Not started
Early
In progress
Mature
Multiple accelerator candidates emerging organically from real work.
Org Diagnostics explored and found "quite useful for introduction of services to United Way" — potential packaged accelerator. Questionnaire automation by Nastia Vujovic (Claude answering client questionnaire) described as "really impressive" — another candidate. AI-assisted SPIFF configuration itself is the primary accelerator being built. No formal packaging (slides, demo, video) yet.
"It was analysis of the current setup and suggestion what could be improved from which cloud... I had a progress in org diagnostic and I'm pretty much impressed" — Max Shevchenko
"Claude is actually answering the questionnaire. And it's really impressive." — Max Shevchenko on Nastia's work
Blockers & Risks
SPIFF Designer broken on demo org — "oops something went wrong" error. Salesforce ticket raised, awaiting response.
BLOCKING
Demo org limitations — predefined data sources (opportunities, accounts, users) cannot be removed, restricting realistic testing.
BLOCKING
SPIFF training org program reportedly stopped as of April 1st — may not be able to request new orgs.
AT RISK
Claude Design maxed out Max plan tokens in 15 minutes — cost risk for team-wide adoption of design tools.
WATCH
Salesforce collaboration project (Ruggwer) — communication barrier due to English proficiency affecting Terianic's progress.
AT RISK
Action Items
Ask Valeria for sandbox access from existing client org for realistic SPIFF testing
Mohammad Alazzouni
Follow up on Salesforce support ticket for broken designer in demo org
Max Shevchenko
Follow up on new training org request
Max Shevchenko
Validate current SPIFF config (plans, quotas, rules, formulas) with Valeria once org is working
Mohammad Alazzouni
Analyze this meeting against progress tracker and assess workstream scores
Taras
Review Nastia Vujovic's questionnaire file (shared by Max Shevchenko)
All
Start listing artifacts contributed each meeting (MD files, prompts, tools)
All
Help Terianic with Salesforce communication (Ruggwer project)
TBD
Generated from meeting transcript — SPIFF/SPM AI Configuration Project